Tag: Unlimited

Bluehost Kicks FrogPants!

Posted by – July 30, 2010

Out of the blue, Bluehost.com shuts down FrogPants, a very popular podcast network, without any warning,  for “using too much of their ‘unlimited’ bandwidth.”

Randydeluxe writes, “An Open Letter to Bluehost

To: Matt Heaton, President and CEO of Bluehost

Mr. Heaton,

Today, your company dumped a good customer without warning or just cause.  Out of the blue today, you made the decision to unplug all of Scott Johnson’s Frogpants network of podcasts, blogs and social media.  It is difficult to estimate how many potential customers you have given error to today, but in iTunes alone, you have refused service to possibly 100,000+ people.  Those people need to know who is suddenly preventing them from accessing what they’re looking for.

I’m sure I don’t have to tell you – since it’s your job to know such things – but you have just dumped:

  • An entire network of podcasts and blogs, comprising a dozen very successful podcasters who have disparate audiences of thousands and in some cases tens of thousands of listeners.
  • A massive web of highly effective social media mavens, most of whom have thousands of followers in Twitter.
  • Media that has an unusually high international reach, with well above-average numbers of listeners outside of the United States.
  • One of the top 100 podcasts in the world, according to listeners in iTunes, The Instance.

A cursory glance at your own Twitter feed makes it clear that you don’t understand or value the power and utility of social media.  Today’s bit of bad business by you was clearly the result of cold, hard calculation: you made an agreement with Scott Johnson that appears to be less profitable than breaking the agreement.  So much for almost every claim on your website “guaranteeing” “unlimited” “reliable” hosting that is “better” and “professional”.  The statement on your site, “we specialize in customer service” can now be considered laughable.

Of course, everyone involved with the Frogpants network will be henceforth opposed to patronizing your apparently fly-by-night operation.  The Internet meme you might become aware of is this: Get out of the blue.

I encourage any and all customers of Bluehost.com to get out of the blue, before Bluehost.com suddenly leaves all of your content un-hosted.  Get out of the blue as soon as it is feasible for you to stop paying a company that cannot be trusted with your blogs, forums, videos, podcasts and pictures.  I am not suggesting that any customer stop payment if you owe Bluehost.com money.  Don’t be like them, and break an established agreement.  Just take the first, honest opportunity to get out of the blue and take your content to another host.

Mr. Heaton, I sincerely hope that this letter finds you well, and that you take the opportunity to comment below if you have anything to say here.  Internet 2.0 is not a bum’s rush. Rather, it is an open and ever-expanding platform upon which those who speak have every opportunity to guide discourse, and those who remain silent increase the value of nothing.

Those who attempt to do any silencing will find such an attempt to be utterly impotent.

Thank you.

Help spread the word, “Don’t use Bluehost” and “get out of the blue.”

Digg: An Open Letter To Bluehost (for unhosting an entire Network)

Reddit: Bluehost.com shuts down podcast network for “using too much of our ‘unlimited’ bandwidth”

Twitter: #getoutoftheblue

You might want to join the myextralife.com forum and let them know how you feel, “Bluehost dumps all of Scott’s sites & podcasts.”

Many thanks to Randy at randydeluxe.com and Scott Jensen from myextralife.com & frogpants.com.

Good luck and prosperity to FrogPants and their new web host Zehosting.

Update: (11/21/2010)  Prior to FrogPants being booted from Bluehost Scott Jensen had written them a testimonial out of kindness.  The testimonial can be found at Bluehost or if you prefer you can view the screenshot here.   The moral of the story:  Be nice and write a very nice testimonial,  have your site become very  popular,  and wait until Bluehost kills your site without any warning for “using too much of their unlimited bandwidth.”

Unlimited Hosting?

Posted by – February 18, 2010

Unlimited web hosting divided by 100!?

Recently an add was found on the internet for Unlimited Web Hosting for $3.95 per year. With such a deal it is a must to check it out on live chat.

Name: Potential Customer (PC)
Web Site: BlahHost
Department: Sales
Question: Unlimited web hosting account?

Snake [10:15:05] Welcome to our real-time support chat. How can I help you today?

PC [10:15:41] I am interested in an Unlimited Hosting Account?  Is it really unlimited?

Snake [10:16:14] Yes! We really offer unlimited web hosting service.

PC [10:16:21] Really!?

Snake [10:16:45] Yeah…Really.

PC [10:20:16] Gosh! Unlimited is an awful lot.  I really don’t think I need that much. How about if I just use 1/100 of an unlimited account?  Can I do that?

Snake [10:21:14]  Yes. You are welcome to use as much or as little of your account as you like.

PC [10:23:47] OK! That sounds great.  But if I only use 1/100 of an unlimited account, I feel it is only fair that I pay for 1/100 of the cost of the account. Right?

PC [10:23:01] Hello?  Are you still there?

Snake [10:24:20] Yes I am here. That would be only 4 cents per year!? <cut off>

PC [10:24:24] Right but I am willing to make up for it by paying for a long term contract.

Snake [10:24:26] Oh! <cut off>

PC [10:24:27] I’ll pay you for 100 years of hosting.  At 4 cents per year times 100 it would come out to 4 dollars.  OK!  :)

Snake [10:26:03] We can’t do that.

PC [10:31:21] Hello?  Are you there?

PC [10:38:17] Hello?  Is anybody home?

PC [10:46:17] Did you leave me?

Snake [10:58:09] Thank you for trying BlahHost.com Live Chat.

Just remember our World Class Support is just a click and a yack away!

Unlimited web hosting is no joke. Don’t fall for the foolishness of any company trying to sell unlimited web hosting.