Comments on: Bluehost Exposed! http://inetintegrity.com/weblog/?p=3 Fri, 03 Sep 2010 04:12:32 +0000 hourly 1 By: Rich http://inetintegrity.com/weblog/?p=3&cpage=1#comment-3576 Rich Fri, 16 Jul 2010 20:32:32 +0000 http://inetintegrity.com/?p=3#comment-3576 Unfortunately these days this seems to be a common practice amongst the larger web hosts. Quite shady if you ask me, but is there anything anyone can really do about it, other than posting blog articles such as this one? Unfortunately these days this seems to be a common practice amongst the larger web hosts. Quite shady if you ask me, but is there anything anyone can really do about it, other than posting blog articles such as this one?

]]> By: WhoAsks http://inetintegrity.com/weblog/?p=3&cpage=1#comment-3568 WhoAsks Wed, 02 Jun 2010 20:19:47 +0000 http://inetintegrity.com/?p=3#comment-3568 Brilliant detective work around maan :) Just saved me from falling into BlueHost.com's abyss ... and glad other customers shared their pain (tho, sorry to hear about BH's rip-off). Thank Ya all for keeping my $$ (and am sure may others' too) from Matt's pockets (and heck! I learnt about BlueHost from Frank Kern's (now! now! I just see FK's antics - just so to learn the hooks these Internet marketers throw in the pond - pretty pathetic bunch IMO) So, Crazy Penguin - <strong>did ya find an above-par Host?</strong> Would be very interested to know your suggestions/choices. Thanks again for helping newbies with your post here. Was considering PracticalHost.com - tho find they are resellers for RackSpace *confused* Thanks. WhO     Brilliant detective work around maan :)
Just saved me from falling into BlueHost.com’s abyss … and glad other customers shared their pain (tho, sorry to hear about BH’s rip-off).
Thank Ya all for keeping my $$ (and am sure may others’ too) from Matt’s pockets (and heck! I learnt about BlueHost from Frank Kern’s (now! now! I just see FK’s antics – just so to learn the hooks these Internet marketers throw in the pond – pretty pathetic bunch IMO)
So, Crazy Penguin – did ya find an above-par Host? Would be very interested to know your suggestions/choices. Thanks again for helping newbies with your post here. Was considering PracticalHost.com – tho find they are resellers for RackSpace *confused*
Thanks.
WhO
 
 

]]> By: Joe http://inetintegrity.com/weblog/?p=3&cpage=1#comment-3566 Joe Tue, 25 May 2010 20:59:15 +0000 http://inetintegrity.com/?p=3#comment-3566 problems with support is not uncommon at hostmonster/bluehost.  we are still waiting for a reply to the above as I type this. problems with support is not uncommon at hostmonster/bluehost.  we are still waiting for a reply to the above as I type this.

]]> By: Joe http://inetintegrity.com/weblog/?p=3&cpage=1#comment-3565 Joe Tue, 25 May 2010 20:57:37 +0000 http://inetintegrity.com/?p=3#comment-3565 May 25th, 2010 R. Clayton: [1:51:56 PM] Welcome to our real-time live chat. Please have your domain, password, and a detailed description of your problem; please note that I am chatting with several other customers as well, so my responses may be delayed.   CCMurphy.com: [1:51:56 PM] phpmyadmin?????? whats up with the login for phpmyadmin when you click on the link from cpanel? No matter what PW is used - the database or the account, it will not login   [1:52:36 PM] we used to just click on that link from cpanel and go right into phpMyAdmin   [1:53:44 PM] also, went to setup a new hosting account soft-vision.com - said you already had soft-vision.com. Impossible, I own the domain and have since 1996   [1:59:59 PM] 7 min 50 seconds - no response?   [2:01:26 PM] 9.00 min no reply Arvixe is starting to look like a good choice for me and future referals   [2:03:43 PM] I will post this chat save on any site I setup that compares hosting accounts and service, along with other chat sessions I have saved to show this is not an isolated experience with Hostmonster.   [2:04:14 PM] 12 minutes and no reply...   [2:05:00 PM] Just took a screen shot   [2:07:12 PM] 15 minutes - no reply   [2:13:31 PM] 21 minutes   [2:16:57 PM] is Matt Heaton in?   [2:17:24 PM] 25 minutes and no reply?   [2:22:59 PM] 30 minutes I just emailed this transcript to Matt at bluehost.. I hope it's a wakeup call and your sorry butt is canned.   [2:27:44 PM] 35 minutes   [2:42:36 PM] 50 plus minutes   [2:52:04 PM] Now monitoring "prabhareddy.com" (the primary domain for "hostmonster.com").   [2:56:20 PM] 1 hour and 4 minutes May 25th, 2010

R. Clayton: [1:51:56 PM] Welcome to our real-time live chat. Please have your domain, password, and a detailed description of your problem; please note that I am chatting with several other customers as well, so my responses may be delayed.
 
CCMurphy.com: [1:51:56 PM] phpmyadmin?????? whats up with the login for phpmyadmin when you click on the link from cpanel? No matter what PW is used – the database or the account, it will not login
 
[1:52:36 PM] we used to just click on that link from cpanel and go right into phpMyAdmin
 
[1:53:44 PM] also, went to setup a new hosting account soft-vision.com – said you already had soft-vision.com. Impossible, I own the domain and have since 1996
 
[1:59:59 PM] 7 min 50 seconds – no response?
 
[2:01:26 PM] 9.00 min no reply Arvixe is starting to look like a good choice for me and future referals
 
[2:03:43 PM] I will post this chat save on any site I setup that compares hosting accounts and service, along with other chat sessions I have saved to show this is not an isolated experience with Hostmonster.
 
[2:04:14 PM] 12 minutes and no reply…
 
[2:05:00 PM] Just took a screen shot
 
[2:07:12 PM] 15 minutes – no reply
 
[2:13:31 PM] 21 minutes
 
[2:16:57 PM] is Matt Heaton in?
 
[2:17:24 PM] 25 minutes and no reply?
 
[2:22:59 PM] 30 minutes I just emailed this transcript to Matt at bluehost.. I hope it’s a wakeup call and your sorry butt is canned.
 
[2:27:44 PM] 35 minutes
 
[2:42:36 PM] 50 plus minutes
 
[2:52:04 PM] Now monitoring “prabhareddy.com” (the primary domain for “hostmonster.com”).
 
[2:56:20 PM] 1 hour and 4 minutes

]]> By: eco man http://inetintegrity.com/weblog/?p=3&cpage=1#comment-3132 eco man Sun, 06 Dec 2009 12:38:15 +0000 http://inetintegrity.com/?p=3#comment-3132 now i just email them everyday asking questions about there terms, keeps them busy and me satisfied, im sure they will suspend me again but im taking a stand and going to bother them till the end of time. lol now i just email them everyday asking questions about there terms, keeps them busy and me satisfied, im sure they will suspend me again but im taking a stand and going to bother them till the end of time. lol

]]> By: eco man http://inetintegrity.com/weblog/?p=3&cpage=1#comment-3131 eco man Sun, 06 Dec 2009 12:33:57 +0000 http://inetintegrity.com/?p=3#comment-3131 i signed up with bluehost and was suspended 12 hours later, with no email to me to question any problem, they just hind behind there terms of there contract, the problem was they put the wrong country code to my mobile #! after a lot of stress and 2 days chasing my tail around they said, Your account has been re-activated. We apologize for any inconvenience this has caused you. We want to protect your security. what kind of confidence do i have with a company that treats its new customers this way, GREED its no wonder there had to be a world financial crises with companies like blue host . com around i signed up with bluehost and was suspended 12 hours later, with no email to me to question any problem, they just hind behind there terms of there contract, the problem was they put the wrong country code to my mobile #! after a lot of stress and 2 days chasing my tail around they said,
Your account has been re-activated. We apologize for any inconvenience this has caused you. We want to protect your security.

what kind of confidence do i have with a company that treats its new customers this way, GREED its no wonder there had to be a world financial crises with companies like blue host . com around

]]> By: Andy http://inetintegrity.com/weblog/?p=3&cpage=1#comment-3017 Andy Sun, 10 May 2009 22:07:59 +0000 http://inetintegrity.com/?p=3#comment-3017 http://www.networksolutions.com/whois-search/webhosting-topten.com Ahem, so let me get this straight? BH does not own any one these sites but the registrar of "webhosting-topten.com" IS Bluehost? Does that mean they concealed the actual owner because of their so-called "BlueHost Privacy" service or they are the actual owners? Why is "Matt" not clearing this up? Why all the anger? I don't have a web site at all at the moment, so if someone is using "BlueHost Privacy" could you check if the wording "BlueHost Privacy" is added to your whois record or not? Would be interesting to know. Btw: I'm glad I found this page before I thought of signing up with BH, and I'm glad I found Matt's blog, and saw he was a "missionary" once. And BH is registered in Provo, Utah. Go figure. I'm in Kiev, Ukraine, and I often see these little "missionaries" walking around in their suits. I hate to say this: But if you're so brainwashed to think your religion is the only "true one", it's easy to lie to others and not be bothered about it. If there's something I don't like it's mixing business with religion. Only a mess can come of it. http://www.networksolutions.com/whois-search/webhosting-topten.com

Ahem, so let me get this straight? BH does not own any one these sites but the registrar of “webhosting-topten.com” IS Bluehost? Does that mean they concealed the actual owner because of their so-called “BlueHost Privacy” service or they are the actual owners? Why is “Matt” not clearing this up? Why all the anger?

I don’t have a web site at all at the moment, so if someone is using “BlueHost Privacy” could you check if the wording “BlueHost Privacy” is added to your whois record or not? Would be interesting to know.

Btw: I’m glad I found this page before I thought of signing up with BH, and I’m glad I found Matt’s blog, and saw he was a “missionary” once. And BH is registered in Provo, Utah. Go figure. I’m in Kiev, Ukraine, and I often see these little “missionaries” walking around in their suits. I hate to say this: But if you’re so brainwashed to think your religion is the only “true one”, it’s easy to lie to others and not be bothered about it. If there’s something I don’t like it’s mixing business with religion. Only a mess can come of it.

]]> By: Crazy Penguin http://inetintegrity.com/weblog/?p=3&cpage=1#comment-3023 Crazy Penguin Tue, 28 Apr 2009 22:39:05 +0000 http://inetintegrity.com/?p=3#comment-3023 I can't change the lack of ethics Bluehost / Hostmonster choose to use in their marketing tactics. If that is not a problem to you so be it, however such deceptive methods are not acceptable to me. I can’t change the lack of ethics Bluehost / Hostmonster choose to use in their marketing tactics. If that is not a problem to you so be it, however such deceptive methods are not acceptable to me.

]]> By: Megan Kruschke http://inetintegrity.com/weblog/?p=3&cpage=1#comment-2945 Megan Kruschke Mon, 27 Apr 2009 15:30:54 +0000 http://inetintegrity.com/?p=3#comment-2945 It sounds like you're creating problems yourself by trying to solve this issue instead of looking at why their is a problem in the first place It sounds like you’re creating problems yourself by trying to solve this issue instead of looking at why their is a problem in the first place

]]> By: Jane http://inetintegrity.com/weblog/?p=3&cpage=1#comment-2903 Jane Sun, 05 Apr 2009 23:01:28 +0000 http://inetintegrity.com/?p=3#comment-2903 I had a similar rude awakening. First, I have to agree with their deceptive advertising: They say "voted best" but they never say who voted them best. Now you'd think that if it was legitimate, they'd say who, right? So my big beef - and everybody should be aware of this - is because they shut me down too, with no notice, just like that. I went online and there was an email from them that I'd been shut down, and lo! and behold my whole website was gone! And I too am a legitimate business, educational software, and have been using them for almost 4 years now. I have no porn, no smut, no foul language, nothing immoral or unethical; every photo and every audio file was either created by me or has appropriate attribution. And they were going through my files and "decided" on their own that some of them were not related to my website! And just shut me down! They handed me over to the "abuse" department when I phoned, which is really nice and made me feel really great. Along with the porn and other abusers. I explained that they have an administrative process that is inappropriate, that I would like to talk to somebody about that, and asked whom to speak to. The guy didn't want to give me any contact info for administrators. I suggested that they should at least, if they think there is a problem like storing files unrelated to the website, send an email and request contact within 48 hours. But no, he didn't even want to hear that. All the guy kept saying was "YOU VIOLATED THE TERMS OF USE". So I say clearly that if you are dependent on your website for your business, do NOT absolutely do NOT get fooled by their low rates because in the end they can really screw you and your business and have no moral compunction against it or even good business sense that it is not a good way to treat long-term and loyal customers. I had a similar rude awakening. First, I have to agree with their deceptive advertising: They say “voted best” but they never say who voted them best. Now you’d think that if it was legitimate, they’d say who, right?

So my big beef – and everybody should be aware of this – is because they shut me down too, with no notice, just like that. I went online and there was an email from them that I’d been shut down, and lo! and behold my whole website was gone! And I too am a legitimate business, educational software, and have been using them for almost 4 years now. I have no porn, no smut, no foul language, nothing immoral or unethical; every photo and every audio file was either created by me or has appropriate attribution. And they were going through my files and “decided” on their own that some of them were not related to my website! And just shut me down! They handed me over to the “abuse” department when I phoned, which is really nice and made me feel really great. Along with the porn and other abusers.

I explained that they have an administrative process that is inappropriate, that I would like to talk to somebody about that, and asked whom to speak to. The guy didn’t want to give me any contact info for administrators. I suggested that they should at least, if they think there is a problem like storing files unrelated to the website, send an email and request contact within 48 hours. But no, he didn’t even want to hear that. All the guy kept saying was “YOU VIOLATED THE TERMS OF USE”.

So I say clearly that if you are dependent on your website for your business, do NOT absolutely do NOT get fooled by their low rates because in the end they can really screw you and your business and have no moral compunction against it or even good business sense that it is not a good way to treat long-term and loyal customers.

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